Call Type API

Call types categorize calls. Based on call type, the system maps a dialed number (see Dialed Number API) to a routing script that ultimately sends the call to the appropriate destination.

Use the Call Type API to list the call types currently defined in the database, define new call types, and view, edit, or delete records of existing call types.

URL

https://<server>/unifiedconfig/config/calltype

Operations

Parameters

Search and Sort Values

The following table shows the parameters that are searched and the parameters that are sortable.

Search parameters Sort parameters
  • name
  • description
  • id
  • name (default)
  • description
  • id
  • serviceLevelThreshold
  • serviceLevelType

See Search and Sort.

Example Get Response

 <callType>
    <refURL>[/unifiedconfig/config/calltype/(id)]</refURL>
    <name>test</name>
    <description>test call type</description>
    <id>5002</id>
    <serviceLevelThreshold>10</serviceLevelThreshold>
    <serviceLevelType>1</serviceLevelType>
    <changeStamp>0</changeStamp>
    <bucketInterval>
       <refURL>[/unifiedconfig/config/bucketinterval/(id)]</refURL>
       <name>bucket1</name>
    </bucketInterval>
</callType>