Change Log

This section notes the new and changed APIs in the Packaged CCE 11.0(1) release.

New APIs

Updated APIs

See

Notes

Active Directory Domain API

New systemDomain parameter.

Agent API

New ignoreRole list query parameter.

New selectedSkillGroup parameter.

Agent Desk Settings API

New agentStateAfterRONA parameter.

Deployment Type Info API

IVR-ICM deploymentType name changed to Contact Director.

New HCS-CC 12000 Agents deployment type.

New targetDeploymentType parameter.

Global API

New label parameters.

Precision Queue API

New skillGroup get query parameter.

New skillGroup precision queue parameter.

Status API > Configuration Rules

New CUIC machine rules.

New ESX Host VM_DATASTORE rule.

Status API > Operation Rules

New Data Server and External AW DEPLOYMENT_TASKS_PASSING rule.

New Finesse FINESSE_TOMCAT_SERVICE_STARTED and FINESSE_SYSTEM_STATUS rules.

Trace Level API

New list query parameter.

New traceMachines parameter.